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Incident # 76 (posted 24th April 2018 at 3:53pm)
ACCC is warning consumers to beware of scammers impersonating energy and telecom providers and demanding payments. There have been 5000 reports of fake billing scams in last 12 months with losses close to $8000.
The scammers typically impersonate well known companies like Origin, AGL, Telstra and Optus, via email, to fool people into assuming the bills are real.
They send emails or letters with logo and design features copied from the genuine provider. Bills may state the account is overdue and if not paid immediately you will incur late charges or disconnection fees. It may also say you have overpaid and owed a refund.
Their primary objective is to get as much of your personal info as possible enabling them to get their hands onto your bank account.
If you receive such an email delete it without opening it. If you are concerned, contact the named organisation directly by looking up their contact details from a source other than the email.
Incident # 75 (posted 24th February 2018 at 1:06pm)
Incident 69 reported 4 handbags stolen from a car parked in Shorehaven drive.
A resident has advised that on 14th February she noticed a pile of handbags hidden in the hedge of empty lot 175 Shorehaven Drive, right hand side close to the water. This discovery was reported to police however the bags were still there on 23rd February.
So if you own the bags you know where to have a look.
Another resident has reported a canvas outboard motor cover was stolen on the night of 20 February from a boat parked in the driveway of rental property on Shorehaven Drive. Police advised.
Incident # 74 (posted 15th February 2018 at 10:14pm)
Occurred today, Thursday 3:30pm, at a Waterside Crt residence.
Perpetrators jumped the fence from Saltwater Ave and proceeded to jimmy the door lock. Fortunately the door had two locks and the resident, who was inside the house, heard the first lock go and scared them away.
Incident # 73 (posted 14th February 2018 at 11:50am)
Statue disappearance & scam watch.
Resident reports missing, presumed stolen, from the council reserve on the corner of Saltwater Avenue and Seahorse Place - southwest of bridge - a concrete Balinese style statue which was in front of the pandanus.
ACCC scamwatch reminds us to beware of Valentine's Day Scams. So beware of emails seeking or showering you with affection - you may be up for an infection.
Incident # 72 (posted 19th January 2018 at 10:17pm)
Banking scams continue.
An Aqua Marine resident advised that at 1.30pm today she was targeted via landline by a caller, claiming to be from bank security, advising that an unauthorised transfer of $721 had been made from her account to a person in New Zealand.
When asked which bank the caller said Commonwealth Bank.
He proceeded to ask for personal details etc in order to reverse the withdrawal. Resident advises that the caller became quite demanding, debating the issue and insisting on details in order reverse the transaction.
The resident of course new what was going on but wished to emphasise the persistence of the scammer for others to be aware of.
Incident # 71 (posted 18th January 2018 at 12:12pm)
Another theft from vehicle.
An Anchorage resident advised that a credit card and debit card were stolen from her car last night.
The car was parked in the street and was not locked!
Resident will advise Police accordingly.
Incident # 70 (posted 17th January 2018 at 10:35am)
Police warn re vehicle break-ins.
In today's paper Police advise that Noosa Waters and Noosa Pde precincts are being targeted, with offences occurring between 6pm and 6am. Some vehicles were unlocked and many had valuables in plain sight.
The last incident report jogged a Shorehaven residents mind who reports their car was broken into just prior to Christmas. The car was behind their locked remote gate. Stole money but not much else was in the car. Presumably the same thieves then burgled another 'house' down the road.
Police followup was fantastic and they made a great point - dont leave your remote control in an exposed car because it may provide access to your house!
Incident # 69 (posted 9th January 2018 at 9:48pm)
Theft from car.
Its been reported that Noosa Communities Facebook page displayed a post regarding a car which was broken into and 4 handbags were stolen. The theft occurred on Monday night in Shorehaven Dr.
I have not seen the post so cannot advise if the car was in the street or in someones yard. However, this serves as a reminder to hide valuables from view when your car is unattended, and dont forget to lock it.
Incident # 68 (posted 28th December 2017 at 9:46pm)
Theft of boat battery.
A Masthead Quay resident found out his battery had been stolen only when his engine failed to turn over. The theft occurred in the last few days.
After the theft, the thieves replaced the engine cover and zipped up the boat canopy so the theft was not obvious.
Better check your boats!
Incident # 67 (posted 10th October 2017 at 1:21pm)
Scam alert - bogus phishing email.
Bogus emails are warning recipients that their email account is about to be closed unless they update their personal details. There is a -click here- link which will take you to the scammers site which is what they want.
DO NOT click on any links. Just delete the email. The email appears to come from Yahoo, Gmail, Internode, etc etc. If you click on the link it confirms you legitimacy and from there they will try and get more personal details.
REMEMBER, if you get emails from an unrecognised sender delete immediately. If you do open it, dont click on any links even if it says -unsubscribe-.
If you feel the email may be legitimate, first check on line directly using your web browser, not via the email link, and investigate the matter thoroughly.
Incident # 66 (posted 3rd September 2017 at 8:23pm)
Scamwatch update - NBN Co.
No surprise that scammers have turned their attention to NBN. The ACCC advises 316 complaints reported this year with losses of $28,000.
Phone scams include.
Signing victims up to fake accounts - scammers ring victims to connect them to NBN network for a low price.
Gaining remote access to victims computer to see if they can handle NBN, then stealing personal details.
Telling victims they need a new router and then soliciting their personal details.
The most vulnerable are those over 65 and those not tech savvy. Remember NBN is a wholesaler and will NEVER sell direct to the consumer. The myriad of phone companies are the ones who will sell direct to you the consumer.
Caution is still required as scammers can pose as phone comapanies.
Search nbn.com.au/providers where you will find a full list of NBN providers. Look up their phone number and call them directly.
Incident # 65 (posted 20th August 2017 at 8:10pm)
More break & enters come to light - 16 August.
Received second hand reports of break-ins at Neptune CCT, Treasure Cove and Starboard. Also reported that access in some cases was gained through unlocked doors.
First hand report just received re near miss, also 16 Aug. Mermaid Q Resident heard the doorbell but her response was delayed. On opening the door she disturbed two very athletic young men who literally vaulted back over the 1.75m gate. They made their getaway in their car which had been backed into the driveway. Car was gold/fawn large saloon, older model , but in good condition , last 3 letters KHH. Police responded promptly.
Incident # 64 (posted 17th August 2017 at 10:46am)
Multiple break and enters.
Residents advise that yesterday between 11:30am and 12:30pm their Seamount Quay residence was broken into. The front door was opened with a crowbar and the home was ransacked. A large TV, jewellery and cash were stolen.
Attending police advised that three other properties were also broken into at Mermaid Quay, Masthead Quay and Cove Court.
Incident # 63 (posted 17th May 2017 at 3:03pm)
Can you spot a social media scam?
Social media sites are now most commonly used by romance scammers and fake traders. Its hard to differentiate genuine profiles & ads from fakes and they may glean more about you than you realise.
Tips to help protect yourself:
Check profiles of friend requests & look out for -
Profiles with limited content.
Friend lists full of the opposite gender.
Profiles that read like a dating profile.
Grammar & spelling errors.
Don't send money if you've never met.
Don't share personal pictures - avoid being blackmailed.
Check security settings are robust to ensure your safety.
Research sellers reputation by checking reviews.
Check you are not redirected to a different website!
If goods don't arrive contact your financial institution.
Not computer savvy? Then its worth getting an IT professional to batten down the hatches.
Incident # 62 (posted 29th April 2017 at 9:11pm)
Bogus Telstra Calls
An increasing number of residents have reported receiving these calls, claiming to be from the technical department.
For those who may not be aware, ensure you hang up on these callers regardless of who they claim to represent.
There will possibly be an increase in frequency, perhaps claiming to offer super fast broadband deals as the roll out of the NBN gets closer.
One way to reduce the nuisance factor is to divert your landline phone to the answer machine after say 2 rings. Unsolicited callers rarely leave a message and if they do you know what to do with it. If you do recognise the caller pick up the phone.
Incident # 61 (posted 26th April 2017 at 8:54pm)
Graffiti vandals at it again:
Resident reports on graffiti discovered this morning, 26/4/17, on the following properties:
1. Peninsular wall sign cnr Shipwright/Shorehaven.
2. Southern wall adjacent to vacant block Shorehaven.
3. Letter box plaque 70 Shorehaven.
4. Outside 101 Shorehaven.
5. Both sides of the Shorehaven/Saltwater intersection.
Incident # 60 (posted 10th April 2017 at 9:16pm)
SCAMWATCH update: www.scamwatch.gov.au
Watch out for dodgy internet pop-up windows claiming there are viruses or nasty tech problems affecting your computer.
The pop-ups look authentic - Apple etc.
Known as remote access scams, these pop-up windows get unsuspecting victims to call a fake support line - usually 1800 number. The scammer then asks for remote access to your computer to find the problem.
Once they have remote access they will steal your personal details or install malicious software or sell you software to fix the "problem".
Never give a stranger remote access to your computer.
If you think you have opened a dodgy pop-up by mistake and can't get rid of it, restart your computer.
Incident # 59 (posted 7th April 2017 at 10:38pm)
Energex Meter Readers.
A Promontory resident advised that two guys attended his residence today to read the electricity meters. Both had the same coloured clothing, and both had the same computer machine.
Resident felt they were legitimate but was not certain and thought two meter readers was a bit strange.
If any residents have experienced two meter readers in one go please let me know and I will give Energex a call.
Incident # 58 (posted 4th February 2017 at 10:00pm)
Activity possibly related to previous incident:
Aquamarine Plc resident reports that on Wednesday night a male knocked on their door looking for Chris. His behaviour was suspicious as he tried to stay out of the light. He was in a vehicle with another male both thought to be in their 30's. Resident sent them on their way and believes they knocked at other doors down the road.
The resident did very well in obtaining vehicle details rego 209WFT grey Suzuki with spare wheel on rear door. Resident has given all details to police. Well done!
Incident # 57 (posted 3rd February 2017 at 11:48am)
Vehicle break & enter.
Hilux 4WD was broken into sometime last night (only discovered this morning) at a Promontory residence. The car was parked in the front yard of the property, behind the brick wall property fencing, so the prowler would have had to scale the wall. All compartments in the car were ransacked and items stolen such as sunglasses and tools etc.
Owner will notify police.
Incident # 56 (posted 6th October 2016 at 4:14pm)
Another break & enter.
Sands Ave resident (off Sailfish Ct) reports her house was broken into & robbed on Tues 4th Oct between 10 am - 2 pm.
Police & Forensics have attended.
Security screen on window was kicked in to gain entry to the premises. All jewellery stolen & children's brand new gaming equipment.
Obviously our neighbourhood is being targeted and we need to watch out for one another. If you see any suspicious behaviour please call Complex Security 5447 7566, immediately, as they may be able to provide a quick response.
Incident # 55 (posted 5th October 2016 at 9:18pm)
Failed break and enter.
Saltwater resident advised intruder scaled the 2 meter front fence and smashed the main font door glass panel in an unsuccessful attempt to gain entry. This occurred between 10.00 am and 12.00 noon on Tue 4th.
Resident went to golf about 7.00 am and his wife left the premises about 10.00 am. The residence is reasonably close to the Saltwater entry so its possible the culprit was surveilling the movement of occupants in the area.
Forensic police have attended the residence.
Incident # 54 (posted 2nd October 2016 at 10:17pm)
Intruders on the prowl.
Promontory resident reported that at about 10:30 pm on 1 October they had intruders in their backyard. Adult residents were woken by noises and frightened them off but were unable to catch them. Intruders appeared to be about 18 years of age.
Approx 20 mins later a house alarm was heard in the same street, probably activated by the same offenders.
Please remember the option of immediately calling Complex Security on their 24 hr emergency number 5447 7566. They have patrol cars dedicated to Noosa area and can respond pretty quickly and may be able to apprehend the offenders.
Incident # 53 (posted 12th September 2016 at 8:21pm)
Removal of authorised signage.
Temporary signage advertising the AGM and the Springtime Gala Dinner function has been placed at entries to the Estate.
Two of the signs located at Riverbreeze/Shorehaven have been removed either by vandals or possibly a disapproving resident. (One of the signs was found neatly folded inside a garbage bin).
If anyone can shed any light on this please contact me or take the matter up with Dick Patterson, President, Noosa Waters Residents Assn 5449 9288.
Incident # 52 (posted 4th August 2016 at 11:37am)
Vandals at work again.
Spray painting reported on the entry sign to Saltwater, the Saltwater bridge, some letter boxes, etc.
So please be on the look out and report any suspicious behaviour immediately to Noosa Police 5440 8111.
Incident # 51 (posted 29th July 2016 at 11:49am)
Tax - beware of calls or emails purporting to be from the ATO demanding tax payments or requesting an update of your details. Hang up or delete, and check by calling the ATO on a number you have sourced independently.
Govt Grants - ignore unsolicited offers or requests. These scams offer, for a fee, info which is available for free on the relevant ".gov.au" websites.
Australia Post - scam emails advise a parcel is waiting for collection and request you click on a link for details. If you click the link your computer is infected with a virus. Always delete the email immediately and check independently with the post office.
Go to www.scamwatch.gov.au for the latest and greatest.
Incident # 50 (posted 28th February 2016 at 12:12pm)
Seamount Quay resident was awakened at about 3am this morning by someone down the side of his house. He called out to the person asking what was he doing and the person said he was looking for a friend and got the wrong house.
Resident told him to bugger off but intruder said he could not find his way out. Owner directed him out the front yard.
Intruder appeared heavily intoxicated, early twenties, 6 feet tall, very fit looking, clean cut, light brown wavy hair .
Owner noticed lights going on in about 5 houses in Shorehaven about 3.50am which could be related. Police responded promptly and came looking for intruder.
Incident # 49 (posted 10th February 2016 at 1:35pm)
Home invasion, vehicle theft and trespass.
These incidents occurred between 01.00 and 02.00 this morning and most likely linked to incident #48.
Saltwater resident captured video footage of 2 males accessing their property via the jetty. They nosed around then left via the canal. Video captured a full face image which has been provided to police.
A Promontory resident reports intruders gained access by reaching door keys through a doggy door. They proceeded to the garage and stole a Toyota Prado. Nothing else was taken. Intruders left a pair of thongs and runners on the jetty. Police have attended the property.
On a positive note, two separate Masthead Quay residents have their kayaks back - incident 48.
Incident # 48 (posted 10th February 2016 at 10:44am)
Theft of water craft
At about 00.20 this morning an inflateable boat with 20 hp motor was stolen from its mooring at John & Janet Day's home, 51 Saltwater. The boat was abandoned by the thieves because sensibly the battery & fuel tank are always removed - a stroke of magic!
The boat drifted to the Promontory canal where is was recovered by John. In the same area, a Promontory resident recovered 2 kayaks which are thought to be the thieves mode of transport. If anyone has lost these kayaks contact the Days on 5455 5835.
Police will be advised and note all personal info provided with consent of owner.
Incident # 47 (posted 27th December 2015 at 10:24am)
Crab thieves working our canals.
Resident reported 2 men, in a white boat with black markings, lifted his crab pots. Resident was unable to get a photo of the offenders.
Please keep an eye open for possible offenders and a photo would be a great help.
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